Am.Soc. for Training & Dev.

Coaching basics; a complete, how-to guide to help you understand the value of coaching, create results-driven coaching, increase organizational effectiveness.

Haneberg, a veteran management coach, presents core theory, techniques, and practical examples and exercises for developing effective coaching skills. Key point icons are sprinkled throughout. The book is for trainers who want to do more coaching, managers who want to improve their coaching skills, organizational development professionals at the beginning of their careers, and human resource professionals who want to build coaching skills. There is no subject index. (Annotation ©2007 Book News Inc. Portland, OR)

Job aids basics; a complete how-to guide to help you, understand basic principles and techniques, create and use job aids effectively, enable top performanace.

A consultant offers advice on designing visual aids that minimize the need of workers to memorize task details and reduce performance gaps due to memory or information issues. The guide outlines the ten most common formats, nine steps in the development process, layout tips for clarity, and five levels for evaluating the project's ultimate impact. No index is provided. (Annotation ©2007 Book News Inc. Portland, OR)